The British Association of Leisure Parks, Piers and Attractions (BALPPA) is a membership-based trade association for permanently located attractions dedicated to the preservation and prosperity of the attractions industry. We take your privacy seriously. This privacy policy describes our practices regarding the collection and use of your personal data when you visit the websites or mobile applications linking to this privacy policy (including www.balppa.org, our “Site”) or otherwise use our services or interact with us. The term “personal data” as used in this privacy policy shall mean any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier, or one or more factors specific to you.
BALPPA is the controller and responsible for the personal data collected and used as described in this privacy policy. (“BALPPA”, “we”, “us”, “our”). We are based in London with offices at 29-30 Ely Place, London, EC1N 6TD, UK. Information privacy is a constant responsibility to we may make changes to this privacy policy as we adopt new personal data and privacy practices. We will post any changes we make to this privacy policy on this page.
BALPPA is a Membership Organisation which businesses request to join and therefore offer their contact details to be used by the Association for communication purposes.
Although our Members are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is generally in order to manage our Membership and to carry out wider work representing the interests of businesses in the UK and the rest of the World.
This notice applies to all websites that we own and operate and all services we provide, including our online and services products, and any other apps or services we may offer (for example, events or training).
When we say ‘personal data’ we mean identifiable information about you, e.g.: your name, email, address, telephone number, bank account details, payment information etc.
This privacy policy explains:
You may give us information about you by filling in a form, contacting us by phone or email or in person. This includes information you provide if you complete a Membership form on behalf of a business either directly, or via a third party.
The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, email address and phone number, financial and debit / credit card information, personal identification documents etc.
We use cookies to automatically collect information about individuals who visit our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. These cookies are stored only in the browser and are not accessed by or shared with any other service or third party.
We need to obtain, store and use information about you so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:
An important part of our work is communicating with our Membership, telling them about our activities and how we are supporting their interests, and seeking their views on current issues. To do so, we use personal information to keep in touch with individuals within our Member organisations, as well as partners and other individuals.
We will use the contact information you have given us to send you important information. This may be by post, email, text message or telephone.
We may also use the information we hold about you in order to provide you with information about other products or services we feel may interest you.
Sharing your information – we may share your information with selected third parties including:
Data protection law sets the lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information. For BALPPA, these are:
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We will generally keep personal information about no longer than is needed for us to carry out the functions described above.
We will keep personal information held as part of our Membership records for the duration of that organisation’s Membership. At the end of the Membership, we will delete the majority of records and only retain the minimum necessary to deal with any future issues.
You have the right to request from us access to your own personal information. This is sometimes knowns as a ‘subject access request’. You also have the right to ask us not to process your personal data for direct marketing purposes. Other rights include:
You can exercise these rights by contacting information@balppa.org
If you contact us about your personal information, we will respond to your request within a reasonable amount of time and at a minimal cost or no cost to you in accordance with applicable laws. We request that complaints be made in writing. We will attempt to confirm, as appropriate and necessary, with you your understanding of the complaint and what you expect as an outcome. We will let you know whether we will conduct an investigation, the contact details of the person investigating, and the estimated completion date. After we have completed our enquiries, we will contact you to advise you of the outcome and invite your response to our conclusions. If we receive a response from you, we will take this into consideration and let you know if we have changed our view.
There are plenty of benefits of BALPPA Membership. Are you missing out?
Sponsorship opportunities are available exclusively to BALPPA Trade Members at most of our events. Please contact events@balppa.org for more information.
